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PARTS SUPPORTS TRANING SERVICE
Energypac commitment to our customers countrywide, which continues form initial contact  to the end of the useful life of the products and beyond in order, provide on site support, the company operates a large parts and service department who provide a range of post sells functions on a global including spare parts sales, warranty, servicing and product training .
 
Parts Identification
Our trained work force is capable of  identifying and pricing of require spare parts at possible best time through principals’ user-friendly parts identification &online ordering system.
 
Parts Storage
We are having storage of considerably large amount of all our manufactured substation equipment.
 
Product training
Our product training can be carried out at our facility in our office or arranged at individual customer premises or our factory near Dhaka.In addition, we also customize product-training programs  to meet the specific needs  of all our customers at the time of installation and commissioning of the power plant or substation. Based on individual customers need, we can also overseas training of our principals places.
 
Technical Support
The after sales technical support helpdesk provides expert backup for troubleshooting, un-scheduled maintenance of the substation installed on site.
 
Service

We offer installation, testing and commissioning of every of our supplied equipment . Based on the requirement, as larger it could be, the service team together with Engineering department can provide project management, installation engineering to commissionequipment on a turnkey basis. So what we provide are:Service and maintenance agreement.

Operation of your plant
Total plant support power plants and HV Substation
A typical service and maintenance agreement includes:

  • All scheduled maintenance with parts and labor
  • Minor unscheduled maintenance
  • Genuine spare parts on site
  • Pre-scheduled maintenance

PRODUCTION CAPABILITIES

Energypac Engineering Limited has the manufacturing capabilities to produce any size order. We are cost efficient in providing relatively small prototype quantities, and extremely competitive in producing high volume runs. As design and technology in the industry has rapidly advanced, equally has the sophistication of Energypac Engineering Limited manufacturing facilities. The management and staff of Energypac Engineering Limited all recognize the crucial importance of meeting our customers production schedules. When placing an order with Energypac, you can rest assured that it will be completed and delivered as per your requirements.

 

CUSTOMER SERVICE

We value customer service to the point of being fanatical.  You will always get a human being when you call.  That person will always be able to help you with your inquiry.  You will be able to speak directly to whoever is needed to solve your problems, be it a sales person, a design or quality engineer, or even the production manager.  Don’t bother asking for somebody’s supervisor, because you are probably already speaking to them.



 
     
  HEAD OFFICE

PH : (880-2) 9561883
Email: info@
energypac-bd.com

Web:
www.energypac-bd.com
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Developed by : www.winuxsoftltd.com
Energy Pac is a very well known name in the electrical power generation and distribution equipment market in Bangladesh.Since 1982 Energy Pac has already placed as number one choice for its products and service to the customers customers countrywide.